Help
Most answers are below. Still stuck? Send us a note and we’ll reply by email.
Quick answers
How do I set it up?
Open the Start tab and fill the yellow cells. The 5 steps are shown with short videos on the planner page.
I bought it. Where’s my file?
Stripe redirects you to your download page straight after payment, and your Stripe receipt arrives by email. Lost the page? Send us a note below with the email you paid with.
How do I open it in Google Sheets?
Upload the Google file to drive.google.com, open it with Google Sheets, then File › Save as Google Sheets. Set File › Settings › Locale to your country.
A formula shows an error
Formulas are protected with a warning. If you overwrote one, tell us which tab and cell and we’ll send a fix.
Can I get a refund?
Yes, within 30 days. Tell us what didn’t work using the form below (with the email you paid with). We’ll try to fix it first; if we can’t, we refund in full. One refund per customer.